Return Policy

We strive to provide high-quality pieces and excellent customer service. To ensure transparency and clarity regarding our return and refund policy, we have implemented the following No Refund Policy:

1. Returns:
We do not accept returns or a refund on any of our products. We encourage our customers to carefully review the product details, size charts, and descriptions before making a purchase to ensure the right fit and satisfaction.

2. Exchanges:
We do not accept exchanges. We understand that sizing can be a concern, and therefore, we have provided a size chart to help customers choose their correct sizes. Customers are advised to speak to our customers support team if they need clarification before placing an order.

3. Defective or Incorrect Items:
In the event that you receive a defective or incorrect item, please contact our customer support team immediately. We will work with you to resolve the issue.

Please note that this No Refund Policy is applicable to all purchases made from Urban Zelda. By placing an order with us, you agree to the terms and conditions outlined in this policy.

We value your support and are committed to providing you with the best possible shopping experience. If you have any further questions or concerns regarding our policy, please don’t hesitate to contact our customer support team.